Last Ready2Grow Workshops of the Year!

Join us for our last Ready2Grow workshops of the year. The Ready2Grow project can help your business achieve its potential, whether you’re an entrepreneur who’s starting out or an established company planning for growth.

Developing a Sustainable Organisation
Date: Thursday, 15th November 2018
Time: 9:00am –  13:00pm
Location: Wellingborough Golf Club, Great Harrowden, Wellingborough NN9 5AD

This half day interactive workshop looks at the need for businesses to innovate, to bring relevant new products and services to market and to ensure that the business is growing in a sustainable manner.

  • Developing a growth strategy and growth plan.
  • The changing political, economic, social, technological, legal and environmental changes affecting businesses:
  • Horizon scanning.
  • Understanding new technologies and how to adopt them within the business.
  • Engaging your supply chain.
  • On-going Market research.
  • Measuring productivity and product/process changes.
  • A practical and effective process for new product and new service development.
  • Writing and reviewing the business plan.

Building a Team for Success
Date: Monday, 26th November 2018
Time: 13:00pm – 17:00pm
Location: University of Northampton Innovation Centre, Green Street, Northampton NN1 1SY

The most important assets in your business are your people. They are the driving force behind your vision; your voice, your brand. So it’s no surprise to hear that one of the most important things that you can do is to nurture and protect those assets.

This workshop focuses on how to build the right team around you and safeguard the future of your business. We look at how to get the best out of your people and create a loyal, happy team that will contribute to the success of your business.

Covering topics from recruitment through to flexible working, objectives to achievements, diversity to risk management, this workshop will offer something for everyone including for the sole trader who may want to consider taking on staff in the future.

Ready2Grow Christmas Extravaganza
Managing and Delighting your Customers workshop and Networking event

Date: Thursday, 13th December 2018
Time: 9:30am – 13:30pm
Location: University of Northampton Innovation Centre, Green Street, Northampton NN1 1SY

This interactive workshop will explore how the customer is the heart of your business. This session will focus on how to delight them to secure their loyalty and ultimately grow your sales. This workshop will use real life examples and case studies to bring the training to life and cover topics such as…

  • What customer Service is and why it is important?
  • What does your business stand for in relation to customer service?
  • What does your customer really think of you? Do you know?
  • What to do when things go wrong.
  • How to delight your customer – going beyond the basic expectations

To book, please get in touch with us by emailing Jordan.Russell@northampton.ac.uk or by calling 01604 892810.