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Ready2Grow Christmas Extravaganza

13th December @ 9:30 am - 1:30 pm

Do you want to raise your business profile and connect with like-minded entrepreneurs?

Kick start the festive season by joining us for our Ready2Grow Christmas Extravaganza, giving you the opportunity to boost your business growth and expand your network whilst tucking into some mince pies. Nuala Foley with be delivering a new, interactive workshop on Managing and Delighting your Customers.

This event is open to all businesses registered with the Ready2Grow Programme.

What to expect:

Welcome from our R2G Advisers

Managing and Delighting your Customers with Nuala Foley

This interactive workshop will explore how the customer is the heart of your business. This session will focus on how to delight them to secure their loyalty and ultimately grow your sales. This workshop will use real life examples and case studies to bring the training to life and cover topics such as…

– What customer Service is and why it is important?
– What does your business stand for in relation to customer service?
– What does your customer really think of you? Do you know?
– What to do when things go wrong.
– How to delight your customer – going beyond the basic expectations

Spend 20 minutes with our advisers
Share your concerns with our advisers and the room. This is a good way of sharing the best practice and receiving professional advice.

Casual Networking
Ready to boost your business profile? Swap contacts with others in the room and expand your network – don’t forget your business cards!

We hope that you will take this opportunity to join us at what is sure to be an interesting event.

This event is for members of the Ready2Grow Programme only. For more information and how to book email jordan.russell@northampton.ac.uk.

 

Details

Date:
13th December
Time:
9:30 am - 1:30 pm
Event Categories:
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Venue

University of Northampton Innovation Centre
Green Street
Northampton, NN1 1SY United Kingdom
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